awesome as always

We had a great time. We have three kids ages, 4, 4, and 2. We had two adjoining rooms and put the kids in the room next to ours. Place was filled with families, kids everywhere. It's great how there is a main pool with splash pad, but also lots of pools everywhere so you can always find one that is quite. I'm glad we decided to go with the free breakfast because it was very expensive for cereal and juice. Next time though I just might bring some cereal bowls and buy some milk at the store (and use the credit towards spa or something else). But overall, La Quinta is great. We will go back. thank you Ken!

Ken is incredibly knowledgeable about all the areas he has advised me with. He is professional and always so prompt with his itineraries. I would recommend him to anyone.

From the first conversation about this trip to the last day, Ken was inventive about ideas, insistent on best flight seating and hotel upgrades, and organizational skills. Itinerary was perfect and we love working with him. There's no one else I'd consider!

Ken has planned a number of trips for us, both urban and adventure, and his picks for us are always amazing. We can always trust that the experience will be completely smooth.

We have been working with Ken for a long time and he has consistently done a great job

Ours was a 16 day trip to Eastern Europe that included a 7-day riverboat cruise on the Danube. Cardoza Bungey Travel were able to reserve the spacious type of cabin we were looking for on AmaWaterways' AMAViola on the dates we wanted, booking it over a year in advance. They then put together a great 5-day pre-cruise experience in Prague with a suite at the Patchuv Palace hotel just steps from the Vlotava River and the Charles Bridge. We enjoyed two expertly guided trips to Terezin and to Kutna Hora and Sedlec outside of Prague. The cruise experience was marvelous with just the right mix of cruising and guided day trips in various towns along the Danube. We then had a wonderful 4-day experience in Budapest at the outstanding Four Seasons Gresham Palace Hotel. Our spacious room overlooked the Chain Bridge and we had a wonderful guide for both a half day walking and all day driving tour of Budapest. I highly recommend Cardoza Bungey travel.

Booked an amazing trip to Italy. Ken and his team managed to find the greatest hotels and excursions. Would recommend him and his team to ANYONE that wants to travel.

Ken is always looking out for his clients. Everything is planned to perfection

Ken was a delight to work with and plan our trip To Peru. He was helpful with air and did a great job of understanding our needs and putting together a super itinerary. Loved the picnic on top of the mountain. The hotels were top notch and restaurant recommendations were perfect

I cannot recommend Ken highly enough!!!!! I have had Ken (and Mimi) arrange my trips for many years going everywhere from Australia to Japan to our most recent trip on the Baltic. The trips have never been anything other than flawless!!! (Except when Ken has to put me on a plane with propellers but that is not his fault..it is my fear of flying...)) Ken plans our trips, flights, transportation and we have never had a complaint. I refer all my friends and they feel the same. Thank you once again for an amazing trip!!!!

The best as always. He knows how we like to travel and stay and comes through with flying colors everytime.

We have booked multiple trips with Ken and every one has been a great success...

Ken and Mimi did a nice job recommending hotels for us, and booked us an awesome room at Jackson Lake Lodge. Magnificent view, lovely stay. Thanks, Ken!

Before using Ken, I wasn't completely sold by Virtuoso mainly because I have always planned my own trips. I enjoy the planning and travelling both equally. After check in with Four Seasons Sayan, I was amazed by extra benefits that we were gaining as Virtuoso client. Now, not just I'm convinced; even my husband is impressed by Ken's connection, and he's raved about him with his friends and clients. Thank You Ken!

We have worked with Ken for years and find him to be knowledgeable, responsive, and concerned about our needs. He matches his recommendations to our needs. He's learned our travel preferences and makes great suggestions that make our trips more enjoyable.

Ken Neibaur recommended The Uncruise for our proposed Alaska family trip. His first-hand knowledge of the cruise itinerary gave him the "inside knowledge" needed to ensure that our experience was top-notch. Some examples: (1) Ken recommended the rooms we should get - economical, comfortable, and ... FAR FROM THE ENGINE. A real contribution to our comfort on the trip. (2) His recommendation of UnCruise vs. other providers was exactly right. The boat met our expectations, and the crew and itinerary exceeded those expectations. He also helped us ensure that the logistics of getting to and from Juneau were as convenient as possible for our party of four coming in from two different destinations. (3) He sent photos of his own UnCruise trip. These were extremely valuable in helping us prepare for the weather we were likely to encounter. We really appreciate Ken's knowledge and concern for the quality of our travel experience.

Ken - you are the best! We had a wonderful weekend and thank you for organizing it for all of us

Ken and Mimi were wonderful. Completely hassle-free and they were able to get a much better rate at the RC Kyoto than I was able to find anywhere else. Would definitely work with them again.

Ken is my friend's travel agent so I knew we would be in great hands. We wanted a comprehensive, "best of", privately guided trip for us and our 2 adult kids. We didn't want to worry about ANYTHING. And, we didn't. There were guides/drivers to handle everything, special activities planned, great hotels and special attention taken to ensure that specific requests (ie. Longsheng rice terraces and the Jewish Refugee Tour in Shanghai) were accommodated. We spent time in Pingyao, a city we never heard of and would recommend to anyone. My son ate bugs. We rode toboggans down The Great Wall. We rode bikes through rice paddies. We ate Hotpot and REAL Peking duck. We saw it all. And, when something valuable was accidentally left in a hotel bathroom he had it on its way back to the states within a few days. He provided a much needed, valuable service to help us tour a very large, foreign country. We could NOT have traveled to China any other way. We are so grateful for the trip of a lifetime.

no problems that's all we ask

Ken is efficient, flexible and always reliable. I rest assured that if a bump appears in the road, he'll smooth it over. Thank you, Ken!

Ken is really good at what he does. He is incredibly responsive, attentive to detail, patient, knowledgeable, not to mention unflappable. We have booked three big family trips through him and have never been disappointed. He takes very good care of us. He has a great deal of experience and it has translated into an expert wisdom about people and travel.

Ken listens, suggests and executes ... follows through and makes sure you are satisfied with the plans, understand your plans and look forward to what is planned!

Ken finds all the best tour options and follows through on all items. We can always depend on Ken.

He is always easy to work with and is great at adding his personal experiences with our thoughts and idea

Great job! Good planning and hotel selection.

Our guides, driver, carefully planned itinerary, service and thoughtfulness will never be forgotten. This 25th anniversary Morocco vacation was a lifetime event for us. The superior level in which everything was arranged and executed -- from the surprise dinner and wine and noshes -- to the way Heritage handled a case of serious forgetfulness on our parts. We left our passports and other valuables in a Tangier hotel safe! A few days later, we had our passports back in hand and we are so thankful. We will book another big adventure again because of the superior level of service we experienced.

We had a wonderful time. Everything was in order and couldn't have been better.

We like working with Ken. He's knowledgeable, responsive and takes our preferences into account. For this trip he found us a Norwegian Air business class flight that was comfortable, very timely, and affordable. Whenever Ken books rooms (Virtuoso rooms or not) we always find something special about them. Thanks, Ken!

Ken provided quick and appropriate responses to all of our concerns, and helped create some unique and delightful experiences for our trip. He advised our entire group of 22.

Susie and I would like to thank you and your NZ partner for creating a fabulous itinerary for us to visit New Zealand. We enjoyed every minute of our stay and the extraordinary adventures we had. We were very impressed with every guide and transfer driver assigned to us. They were all very professional, knowledgeable and a pleasure to spend time with. Everything went according to the plan, without any glitch and on time. The app was extremely useful and handy with all the necessary information at our fingertips. We can truly say that we had the best travel experience of our life! Our best wishes and thank you again, G & S Carmel CA

Ken and his team were excellent in planning a last minute trip to the Turks & Caicos for my family of 5 which includes kids ranging from ages 5 - 20, and coming from 2 different locations. Highly recommend his services!

Both hotels were great... nice locations and service... AMA cruise was very good too... food was not as good as Silverseas or Seabourn and wine was mediocre... but other than that we had a nice time... excursions were good and the route along the Rhine was a nice one... we would go again if we liked the itinerary

We just arrived home from an amazing 3 week trip that Ken planned for us. The trip started with an Alaska cruise for 24(!) family members, including 7 shore excursions for the whole group, a cocktail party in our room, and pre-booked dinner reservations on the last night for the whole group. We continued with 2 adventure lodges in Alaska for a week, then finished with 3 days in Vancouver and 2 days in Seattle. There were so many moving parts and Ken made them all fit together seamlessly! Our whole family was raving about the service that Ken provided; we could not have done the trip without him! Thanks Ken!

Working with Ken was very positive and congenial. I appreciated Ken's personal knowledge of the destination we were planning. I definitely look forward to working with him again.

Ken's responsive and knows how we like to travel. I really appreciate his efforts to make our trips special. He booked us great view hotel rooms in Athens and Venice as bookends to the cruise he booked for us between those two cities . We were and are delighted!

Very good, worked fast on getting an itinerary back to us. We had not determined all the things that we wanted to see until rather late in the game. Ken and his group didn't have a lot of time to get the itinerary in order, but they set up a detailed and thorough schedule for us.

Having Ken on the travel team is a pleasure. He knows destinations and makes sure that everything is correct and prepared.

Planning a world cruise and 6 mini off-ship excursions is not for the faint of heart. Ken flawlessly coordinated every aspect of our trip, made creative suggestions, and stayed involved thruout the 4 month trip as we added reservationsand excursions. He tweaked side trips, added new ideas, and stayed connected as we meandered the world. He is impeccably talented, knows the best of the best everywhere, and never missed a best. You'd think he'd tired of us, but never let us down. I would never let anyone else plan a trip for us. 5 stars to Ken!

Working with Ken is easy and he is a very valuable travel resource. He has done many vacations for us and we have always been completely satisfied with his recommendations

It is ALWAYS a pleasure to work with Ken. From the smallest trip to planing our 'family memories' trips he and his assistant,Mimi are so attentive to detail and really help me (the one in our family who does the trip planning) stay on track! I hate to think about what our trips would look like without them!!!!

We had an extraordinary experience working with Ken and his team! Ken helped us determine our entire trip, centered around a wedding we were attending in a more obscure town, and then set us up with THE best guides and hotels! No detail was left unattended to and we traveled with total confidence. We will never do an extensive trip again without Ken and truly cannot say enough great things about him!

I am very pleased with Ken's service. He always delivers. He is the best travel agent I have ever used. He knows me and my taste and his suggestions and advice are always accurate. He always meets my travel needs and I am very glad I found him.

I always feel comfortable when Ken Neibaur plans my trips. He gives great advice and keeps the details straight.

Ken and his team helped me to book three round trip plane tickets to Galapagos. For some strange reasons, American Airlines issued the tickets but did not assign seats for one of the tickets for many weeks. I was quite concerned. Ken and his team worked diligently, checking the status every other day, until the seats were finally assigned.

Ken is the consummate professional... we have used him for multiple trips and have always had a great experience

Responsive, professional, detail oriented Will definitely request his services again

I am hooked! Ken always responds promptly. He understands and remembers my idiosyncrasies. He understand destinations and makes great recommendations. He books with great accuracy.

Ken did a great job planning our trip. The airplanes were fantastic. Adventures by Disney was absolutely terrific. Ken did a great job rolling with us on the changes we needed. Thanks Ken!

From my first proposal to work together to plan all segments of this month long dream trip to Italy to the final flight, Ken guided me every step of the way. I organized the first week as it was a conference and he worked on the other three weeks, heading to Tuscany and then Rome. 3 other couples he added to the mix, offering VIP service, and when they left had already arranged for our son to join us. From restaurants, wineries, and villages to unique experiences, top hotel in Rome, and purveyors who 'got' the top experiences we desired...all went smoothly. He has new clients for life and he cannot get rid of us ever! We're spoiled.

As usual, Ken booked us a room at The Mark, our favorite East Side of NY hotel, and provided the Virtuoso amenities that help make the stay remarkable. He also organized our plane ticket from our home to New York, on to England, and back, booking flights that met our needs for comfort and convenience, while saving us the time of having to sort through the blizzard of on-line options. We are grateful for Ken's service and appreciate his knowledge of our travel preferences.

Excellent is the best description. Ken was able to customize our itinerary and make all arrangements that exceeded our expectations. Responses from Ken and Mimi before our trip was always quick and on point. We have both travelled the world, We agree that it was the best vacation ever. Ken added some extra perks for my birthday which made the day unforgettable. A huge thank you.

We always enjoy working with Ken. His great value is his experience with tours and hotels. He knows our preferences and does a great job delivering experiences that are comfortable and satisfying. Thanks, Ken!

Ken Neibaur of Cardoza Bungey, from the first moment of planning, stepped up to organize all the details of this trip. Suggestions, attention to details, must sees, coordination--each aspect was carefully orchestrated and delivered. When we had a problem, he quickly jumped in to rectify it beyond our expectations. The trip was more than we thought, we created lifetime memories, and we wouldn't even consider working with anyone else. He is simply THE BEST!

We use Ken's services routinely for family travel. Because our family is dispersed (California, UK, and Iowa), with strong travel preferences, we challenge Ken with every trip arrangement. He's always got wise counsel about the type of travel destination, the best ways to get there, and the best places to stay. Thanks to Ken we've enjoyed memorable hotel stays, delightful cruises, and straightforward journeys.

We have worked with Ken for many years and it is ALWAYS a fantastic trip!!! I don't travel without his plans and have Ken on speed dial!!

This was my first cruise and I just loved it. Ken took care of all the details, including a lot of hand-holding through the paperwork involved in traveling to a foreign country. It was seamless and I could never have done this on my own. Thank you so much!

Ken was great! Responded to all questions in a timely and professional manner. He reserved a room at Montage Deer Valley and secured an upgrade. Hotel was beautiful!

As always, working with Ken is seamless and effortless on my part. He knows all the travel answers we have and all arrangements are made before I even think to ask. Any time travel comes up in conversation, my first comment is that I have the best TA in the world.

Every trip that Ken plans for us is exceptional..he takes care of every detail...and some we don't even think to ask about!!!!!

Had a great time due to the personalized service. My mother was in a wheelchair, and the driver was most helpful. The guide got us in amazing places and in front of lines.

Ken is fantastic, easy and professional to work with. His recommendations are always spot on and if there ever (which is rarely) a problem he rectifies it immediately. I will continue to work with him as long as he is in this business.

terrific planning? great job

We are so grateful to Ken and his assistant for recommending such a wonderful resort in Costa Rica, for organizing all our accomodations, transportation and being flexible with all our requests. We had an amazing trip, loved our resort and didn't want to come home! Everything went smoothly and where we stayed and what we saw were breathtaking beyond our wildest dreams!! We would highly recommend Ken and can't wait to book our next vacation.

Just got back from yet another trip planned by Ken...we don't get on a plane without him..!!! My husband and I wanted a quick respite so went to Hawaii...Ken got us an upgrade, free breakfasts, remembered we don't drink so has my drink of choice delivered on ice!! We have been on safaris to Africa, trips to Croatia, Europe, Australia and Alaska...it does NOT matter where we are going...Ken has never steered us to any guide or hotel that we did not love!!!! I have given his name to everyone I know and garnered many thanks for doing so... Thank you, Ken!!!!!

great... we have used Ken for a long time because of his solid and consistent performance

Working with Ken is ALWAYS a pleasure!!!! He is the consummate professional. We have worked together for a long time so Ken really tailors a trip to my family's needs. He knows how much out door adventure we like, vs cultural experiences. He knows my kids love theater so looks for those opportunities. He even knows I don't like small airplanes so makes sure I will be comfortable. We had the trip of a lifetime thanks to Ken and his team's meticulous planning and attention to detail. In addition I have peace of mind that if anything goes wrong I have someone to call. I could not have been happier and am already working with Ken on my next trip!!!

Everything went smoothly. The trip was a masterpiece of planning and execution.

He responds quickly and follows up on all open items. He finds really fun trips and adventures all over the world. He is a joy to work with.

Fantastic - very responsive, clear and thorough. Great guidance throughout. Wonderful recommendations, and the whole trip could not have been more seamless.

Had a amazing trip and was grateful for going with Ken's recommendation of the hotel selection that placed me directly on the beach of Miami. Absolutely loved staying there and was treating like royalty as soon as I arrived, had a beautiful view, and a wonderful time being able to visit Miami. I want to thank Ken and his team personally for handling all of this and setting up with no problems or issues at all from the start of the trip to the end.

Fantastic service and advice. Always willing to iterate and always available.

He is always easy to work with... knowledgeable and very responsive

Ken is not only a great guy and extremely knowledgeable in his field, but he is also a magician of sorts. some of the fares/deals he comes up with are simply astounding. but even if he can't pull a cheap fare out of his hat, he will help plan your trip so that it is as enjoyable and seamless as possible. he's wonderful. he's a keeper.

We had a wonderful time!! As always, when Ken plans a trip, no detail is overlooked!! My husband is allergic to down pillows..since we told Ken we have never had down on the bed!! He pays attention to y The little details that make a trip memorable! Thank you!!

Ken Neibaur is the best. He is a true professional and goes out of his way to make your experience above and beyond.

Ken is a true pro who has taken the time to understand our preferences. Everything is prearranged and running smoothly when Ken is involved.

As I always tell my friends, I don't start a vacation without speaking to Ken!!! He is aware, and remembers, every detail about your families' needs. He knows I don't like small planes, so makes every effort to not put me on one. He knows my family is not 'experimental' when it comes to food so he recommends accordingly. It is the little details that make so much difference and the comfort of knowing that there is a lot of thought about your families' specific needs that is put into planning every trip!!

All of my conversations with Ken were very pleasant and helpful.

Great hotels and locations

Ken is extremely responsive. He knows the best of the best, and he opens doors to create VIP experiences. This was yet one more trip with perfect planning

the entire trip was awesome... Cape Town, Victoria Falls and both Singita game camps

Ken gave us great advice on how to book our flights to Kathmandu.

Very thorough and informative .

Ken was of great help in rounding out the arrangements for our Lindblad/National Geographic expedition to Antarctica. He found the right flights and arrangements on the ground in Buenos Aires. When American changed our departure from 8:30 AM t0 6:30 AM (without notifying us) he was quick to get them to provide an alternative itinerary with no change fee.

He is consistently great at helping us determine the right hotel and local travel assistance to ensure we have a great trip

This trip was a celebration of 30 years of marriage, my retirement, and both of us turning 60. It was FABULOUS! Ken and Cardoza Bungey did a wonderful job planning and coordinating the trip of a lifetime, with every little detail addressed before we left the US. It was a relief to get off the international flight, see a sign with our names and not have to think twice about transportation every step of the way. The tour guides and drivers on the Peru side did a wonderful job; they were prompt, informed, professional, and fun. The tours provided a good balance of history/culture, hiking, and up close and personal Peruvian life including the visit and lunch with the weaving family in Chinchero and hike from the ruins of Moray. The Amazon Rainforest was the perfect follow-up to the hike on the Inca Trail; being serenaded by red howler monkeys still makes me smile. All in all, this was a wonderful experience and we look forward to our next adventure with Cardoza Bungey!

Ken is always providing the greatest support. He really knows his stuff and provides choices as well as relevant commentary for me to select from. He also always takes into account my personal preferences. When he is booking something, I know it is done right.

Effortless. Advice is always informed and spot on. Issues (if any) are addressed immediately. You can never go wrong by asking for Ken's advice.

Always efficient and very friendly. A pleasure to work with.

Ken is both extremely professional and personable at the same time. We have had the pleasure of working with him on vacations in Asia and Europe for the past 15 years and we've always been very, very pleased with his service. Recently Ken took care of all travel arrangements for me and my husband and our three children when we went to Croatia and Italy. As we all live in different cities it was no small task and he not only coordinated our air travel but additionally found the most wonderful accommodations and individualized tours in each village and city we visited. Because of Kens attention to detail we did not have to worry about any aspect of our trip and were able to just enjoy the entire vacation.

We traveled to England to visit family over the holidays, and returned through New York. Ken selected the Egerton House for our visit to England. It was our first stay there, and it was just perfect. Walking distance to interesting sights, very comfortable room, spectacular service from a lovely staff. We really enjoyed the Egerton House. In New York The Mark Hotel has become our home in New York. It's convenient to our interests, with comfortable rooms and once again spectacular service. In the case of both hotels the Virtuoso amenities Ken provided made each stay remarkable and special. Thanks, Ken!

Ken was very organized and brought his vast travel experience to the planning process that added a lot of valuable insight for consideration.

Ken always plans our trips with thoroughness and insight. No request is too small.

Ken was, as usual, thorough and developed an itinerary that was tailored to what we wanted to see and was very well executed. The trip exceeded our expectations.