Cyndi Bugbee

My Holiday River Cruise trip was a different kind of adventure and its completely changed my LIFE. This story does have a happy ending though because of Cyndi Bugbee my Travel Agent whom I am eternally grateful to. Without her jumping into action and assisting me immediately I would not have known how to navigate this! On Nov. 22nd I flew to Milan for the beginning of my dream vacation of taking a Christmas Market River Cruise with family and close friends..which had been on hold for 2 years due to Covid. My fabulous Travel Agent guided me through a possible disastrous vacation to one of Joy though. Upon Arrival in Italy.. I tested positive for Covid after not feeling well. I ended up having to miss the cruise and Quarantine for a week in Italy alone while my friends and family went ahead. My fantastic Travel Agent Cyndi rebooked and guided me through a new itinerary, and I felt empowered as I had to journey alone from Italy to Amsterdam after recovering..to catch my original flights home. She check in on me daily and reassured me I was in good hands! She rebooked and rearranged all my travel plans. Got me a hotel in Amsterdam, transfers everywhere, and got me flights to Amsterdam. She accomplished all this while fighting the Flu herself, and a time difference of 9 hrs. She also navigated all the red tape! She made sure all my travel changes ran smoothly and I enjoyed the confidence it gave me know things were in place for me. I loved the luxury and location of the Amstel Hotel she provided for me to stay at..they were warm and welcoming! And I was able to enjoy the last dinner on the ship with my friends and my family..As a result I had a different holiday adventure which helped me grow as a person, and learn to travel in foreign countries alone and love it. Cyndi is the absolute BEST. She is efficient, thorough, tenacious and caring..She was my vacation Gift! Merry Christmas and Happy New Year! Sincerely, Gaye Renna

Cyndi is a very Professional and very detailed travel agent who arranged my vacation for me..She will give you the best experience you could possibly have. Her charming personality is a Winner! She is very Knowledgeable and thorough of what would be best for you and your situation..And that is an asset. I highly recommend Cyndi. As she cam highly recommended to me.

My husband is a professor who got a last minute speccing engagement in Athens..We had only a couple weeks to plan an entire trip..and also make it a 37th Anniversary & Second Honeymoon in the Greek Islands..This was a long time bucket list for us..We Turned to Cyndi Bugbee for help with our TRAVEL PLANS...and all I can say is...It turned out Masterfully! Not only did she find us amazing airline tickets during the highest and busiest travel Seasons..and Summers in Years... Cyndi some how magically got us booked at the most breathtaking Hotels in Greece..with Stunning Suites in Athens, Paros and lastly Santorini...Every single transfer was flawless..Every hotel was perfections We Felt incredibly pampered..including a heart of yellow rose petals on our bed on our Anniversary night in Santorini..and the most spectacular dining experience one could ever imagine..Cyndi Set everything up for us..from start to finish..We never had to wish for anything!.. This was the most relaxing and romantic trip my husband and I have ever taken.. Thank you Cyndi for your Help, Your Warmth, and all of your incredible Expert advice...But most importantly..thank you for your Incredible Taste in Travel!..We feel very blessed!!! xoxo Geri and Peter Ditto

My Wife and I have asked Cyndi for assistance with intricate Travel Plans on several occasions and each time has been an incredible experience with some of our most cherished memories. Our most recent trip was a Christmas Market -Rhine River Cruise from Basel to Amsterdam. When we arrived in London we were informed we would not be able to continue to Switzerland without a mandatory 10 day quarantine. Apparently the rules changed while we were in flight and even fully vaccinated Americans with negative covid tests fell under the new quarantine rules. Needless to say my wife and I were blindsided. If we were unable to board the vessel in Basel it seemed that our vacation was ruined. I sent an email to Cyndi since it was the middle of the night for her and began the weighing of the possibility of staying in London or heading home. A couple hrs. later Cyndi called-I'm pretty sure she hadn't even had her first cup of coffee but was already on the job. She found that the ship had been moved to Speyer, Germany . She devised a new plan for us. Booked us new flights to Frankfurt, a beautiful hotel in Frankfurt a stones throw from the train station, set up new Covid tests. Gave us detailed instructions on the train routes and connections that would get us to the boat the next morning. We finally made it without incident to the ship and proceeded to thoroughly enjoy the remainder of the cruise. My wife and i are pretty well traveled, but there is no chance we would have been able to come up with such a perfect plan from an airport lounge and execute all of it. Cyndis connections also got our hotel refunded in Basel. And alerted our hotel in Amsterdam at the end.. that we would need new covid tests set up for our return home to the US. She is a travel ninja with incredible knowledge and expertise. And we are certain that without her help we would have only had stories to share from a bar in London, Heathrow!

I just wanted to write a review and note to Thank You Cyndi so much for your valuable help and guidance in booking our trip to Singapore! We had never used a Luxury Travel Advisor before, and were blown away by the incredible Benefits you provided us with..It was so easy to work with you, and I loved that you gave us so many different options to choose from.. It was very clear what the costs and benefits were with our quotes.. It was also so amazing to have anEarly check in arranged when our flight landed at 7am..It made things so nice for us..We went directly to the hotel..and our room was upgraded.. and there was a drink waiting for us.. We took a nap at the pool and we would never have these opportunities without you! The Hotel was Amazing..and have these incredible perks to us was even more special! We can't wait to work with you again on all our trips!!! Many thanks .... Lindsey and Christian.

A big thank you again for our trip! Your planning was impeccable as always. The hotels were great and the itinerary was spot on. That was one of the best trips that Lucy and I have ever taken. All the best Michael

Travel Specialist made my dreams come true..At least for me when using Cyndi Bugbee as my Travel Agent...Cyndi was my catalyst who made my dreams come true in 2022. Amazingly I made 3 different trips to Europe this past year 2022. I'm 75 I could not continue to postpone travel plans much longer due to covid set backs..so I took the flight and loved every minute. Cyndi is tireless when it comes to her clients. Over the time we spent communicating I came to think of her as a friend who truly cared and wanted me to have the best travel experience possible. With all the airline changes that were happening she worked overtime to rearrange the best flights possible over and over..as they were always getting cancelled.. She was always available to answer my questions. My husband and I took a much needed Mediterranean cruise on Oceania..Cyndi made sure everything in Rome before the cruise was meticulously handled..transfers to ship perfect..champagne in our suite when we boarded the ship with a note from her for our Anniversary..She never missed a beat. Cyndi was also instrumental in booking my Amawaterways which I took twice this year..and just returned from the Christmas Market Cruise in Late November..and early Dec. 2022. Because of Covid Restrictions..my travel partner who was sharing a room with me..got covid before we got on the ship..and had to stay back in Italy. Cyndi had to work triple time doing multiple changes for my friend..even while being sick with the flu herself. Cyndi was instrumental in getting my friend out of italy after covid.. The Christmas market was a Fairytale experience..so glad I listened to cyndi's recommendation. Without hesitation I would recommend Cyndi Bugbee as the most accomplished and caring Travel Specialist. true! Lynda Qualls

I honestly cannot recommend Cyndi as a Personal Travel Agent Enough! I have worked with her for four years including 5 vacations..From the beginning, Cyndi has made made the entire process feel effortless and stress free for my entire family and I..She took the time to understand exactly what we wanted and somehow turned it into something even better than we imagined. Every travel detail was handled so carefully, from flights to accomodations to the little extras I would have never thought of...I never had to worry about a thing..Which made the experiences so much more enjoyable.

It felt like I could completely relax and enjoy our vacation instead of stressing about planning it.
*What really stood out for me is how Responsive and Attentive Cyndi is ALL THE TIME. Anytime I have a question, or need something adjusted, she quickly responds and eager to help..She is so full of positive energy and professionalism. It truly felt like Cyndi Cared about making our Vacation Perfect..not just Good! She's knowledgeable, well traveled and fun to work with!

Because of her..Our trips not only are smooth but Genuinely unforgettable. I would 100% always use her services again and again..and I highly recommend her to anyone who wants a Seamless, Personalized Travel Experience.

Excellent service as always!

Cyndi was very professional and very proactive in every regard. She stays in touch and is responsive to email day and night. Very highly recommended.

Cyndi was through to assist in planning a great 28th anniversary wedding get away. We did not want to travel far and the recommended Shutters location was a perfect distance for a weekend. She was prompt with assisting us in planning. Gave us options and great recommendations. There was a treat awaiting Us in our room once checked in which made us feel even more welcome and special. I am a repeat client and will continue to seek Cyndi's advice and expertise.

We had an amazing time at our 10th anniversary at Il Falconiere Hotel in Italy. Cindy's set up and contact with the hotel was outstanding! We were upgraded to a Junior Suite and also received value discounts for food and spa use. Everything was perfect!! Cindy, thanks a lot for this great experience. We had an absolute VIP experience being Virtuoso guests. Will definitely do it again.

Cyndi got us out of a real pickle when our flight was delayed nearly a whole day. She quickly rebooked us and got us home on time. Best Travel agent out there

Cyndi Bugbee of Travel Edge curated an absolutely unforgettable Ski Trip to the French Alps..The Experience that exceeded every expectation. Her Expertise in Luxury Travel was evident in every detail, from the Seamless transportation and exclusive dining reservations to a private ski guide and indulgent spa experiences.
We stayed at Airelles, by her recommendation..It is an exceptional ski in and ski out Property that perfectly embodies the level of Elegance and Comfort Cyndi is known for delivering. Her thoughtful planning and expert guidance- from pre trip preparation to personalized packing and style recommendations..ensured everything felt effortless and refined.

Thanks to Cyndi Bugbee we were able to fully relax and enjoy every moment..I would highly recommend her to Anyone seeking a Truly Elevated, Seamless, and Memorable Travel Experience.

It was a pleasure working with Cyndi. She handled the details of our trip in a thorough, prompt manner as she has on several of our other trips. When problems arose with our air transportation, caused totally be the airline, she was quick to drop what she was doing and make alternate arrangements for us. I highly recommend Cyndi for your travel planning.

We were among the thousands who had their reservations cancelled by British Airways just 2 weeks before our 3 week vacation to Europe. Cyndi called immediately upon receiving the news, and even though she was on vacation with her family, she worked to secure new reservations for our party of four.

she was very responsive and great to work with. excellent service.

She is the best, most punctual, organized, knowledgeable, positive, friendly, patient, comprehensive and truly a joy to work with. This must be our 10th trip she planned for us. We used another high end travel agent prior but would never change back now. Cyndi is ours forever!